Copyright © 2016 Quintessential Computing Services Inc. All rights reserved.

B26 - 6020 2nd Street SE  Calgary, Alberta  T2H 2L8

PHONE: 1 888-710-7427  FAX: 403-873-0956

SUPPORT SERVICES

24x7 SUPPORT

We keep your critical systems running day and night.

Our clients systems include ABB SCADAvantage, Schneider Electric OASyS (including GMAS and LMS support/configuration), Schneider Electric ClearSCADA, Trihedral VTScada, Honeywell Experion, Weatherford Cygnet as well as Theta's XSPOC.

PROACTIVE MONITORING AND MAINTENANCE

Using a variety of alert mechanisms Quintessential can proactively manage your SCADA assets.   ​Potentially serious issues can often be resolved before they are even identified by end users helping to minimize your system’s downtime.

This option is particularly powerful when combined with optional 24x7 support.

APPLICATION AND OPERATING SYTEM PATCHING

Quintessential can test and patch your SCADA systems with the latest Microsoft and SCADA vendor patches.  Help ensure ongoing reliability with the latest application fixes and security updates.

FIELD COMMUNICATION SUPPORT

We are familiar with a number of Radio systems, including the GE MDS-SD4 family, and a wide variety of cellular devices used in SCADA.  

HOST SIDE SUPPORT FOR FIELD COMMISIONING

Knowledgable SCADA resources help reduce time and effort for resources in the field. 

PROTOCOL TUNING AND SUPPORT

Configuration, support and troubleshooting of a wide variety of protocols including RSLinx, OPC, Modbus, Enron Modbus, BSAP, Adept, Fisher Roc, Campbell Scientific, RTS and many others

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We've written a multitude of protocols on more than one SCADA platform.   

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With Quintessential handling your support you can worry about more important things...